In “How to Deal with Difficult People,” Dr. Ellis describes the difficult people that we have to deal with in life, and explains how to manage them. The listener learns that when they become enraged and upset by difficult people, they are letting these difficult people upset them. The ABC’s of Rational Emotive Behavior Therapy (REBT) are reviewed. The activating event (A) being the difficult person, and unhealthy emotional consequence (C) being intense anger or sadness.

Confidence-building program helps you distinguish assertive from aggressive behavior.